Introduction
As a volunteer for GDQ, you play an important role in maintaining the welcoming, inclusive, and positive atmosphere of our events. By participating, you agree to uphold our values of respect, integrity, and professionalism, representing GDQ both on-site and online. This Code of Conduct outlines the expectations for volunteer behavior and actions during our events.
General GDQ event attendance rules may be found here.
Professionalism & Conduct
Volunteers are expected to:
- Treat all attendees, staff, runners, and community members with respect and courtesy, whether on-site, on-stream, or online.
- Foster a welcoming, inclusive, and accessible environment for everyone, regardless of background, identity, or ability.
- Avoid any behavior that could harm the reputation of GDQ or create a hostile or uncomfortable environment.
- Refrain from self-promotion, advertising, or personal agendas while on stream in a supporting or in event spaces unless explicitly approved by GDQ.
- Uphold the privacy and confidentiality of any personal information you may encounter regarding attendees, staff, and runners.
- Do not enter restricted areas unless you are on shift, have been approved to be there, or are escorted by a member of staff.
- Do not touch equipment or prizes in the tech area or other restricted areas without authorization.
- Refrain from taking photos or recording in backstage areas to protect GDQ’s proprietary information and property.
Inappropriate Behavior
Inappropriate conduct, whether in person or online, will not be tolerated. This includes, but is not limited to:
- Discrimination or harassment based on race, gender identity, sexual orientation, religion, nationality, disability, or age.
- Intimidation, threats, bullying, or coercion directed at any event participant.
- Unwanted physical contact, including non-consensual touching, hugging, or close physical proximity.
- Offensive or inappropriate jokes, remarks, or gestures targeting any individual or group.
- Sexual harassment, including lewd comments, unwelcome advances, or inappropriate discussions of personal topics.
If you witness or experience harassment or any form of inappropriate behavior, report it to GDQ Safety staff immediately at safety@gamesdonequick.com. GDQ reserves the right to remove any individual from the event, without refund, for violating this policy.
Health & Safety
- Volunteers must maintain good personal hygiene and stay home or remain in their hotel rooms if feeling unwell. This includes symptoms such as fever, cough, sore throat, or other signs of illness, including COVID-19. For the safety of the community, avoid event spaces if sick. The COVID-19 policy for GDQ can be found here.
- If you develop symptoms during the event or are exposed to an individual with COVID-19 symptoms, you must notify GDQ staff immediately. You can do this by posting in your department channel or sending your department lead a DM on Discord - do whichever is more comfortable for you. This will help us find a replacement for your shifts as soon as possible.
- Smoking, including e-cigarettes and vaporizers, is prohibited in all event areas.
- Keep event spaces clean by disposing of trash properly and keeping personal items organized.
- Report any safety concerns, accidents, or emergencies promptly to GDQ Safety staff immediately at safety@gamesdonequick.com.
Commitment to Role
- Volunteers are expected to arrive on time for their shifts and fulfill the responsibilities assigned to them.
- If you are unable to complete your shift or fulfill your duties, notify GDQ staff as soon as possible.
- Listen and defer to instructions from GDQ staff, producers, and team leads.
- Maintain a professional attitude and follow instructions from event staff at all times.
Consequences
Violations of the Code of Conduct may result in the following consequences, depending on the severity of the offense:
- Verbal Warning: For minor infractions, staff will issue a warning and remind you of the expected behavior.
- Temporary Suspension: For more serious violations, a suspension from volunteering or event activities may be enforced.
- Permanent Removal: In cases of serious or repeated misconduct, individuals may be permanently barred from volunteering or attending future GDQ events.
Appeals Process: Volunteers may appeal any ban or removal by contacting GDQ staff via email at management@gamesdonequick.com, providing details about the incident and reasons for reconsideration.
Reporting
If you observe or experience any violations of this Code of Conduct, including harassment, discrimination, or other inappropriate behavior, report it to GDQ Safety staff immediately at safety@gamesdonequick.com. All reports will be handled confidentially and taken seriously.
Final Reminders
Above all, be excellent to each other. We rely on the goodwill and enthusiasm of our volunteers to make GDQ events a success. Treat others with kindness, and remember that your contributions help create a safe, enjoyable, and successful event for all.